Performance Solutions, Inc. (PSI) was established in 1991 with the goal of helping businesses improve operations by developing their most important asset, their employees.
PSI is a full service consulting and training organization with a long list of satisfied customers from prominent ranks of financial institutions and customer care service centers. Our track record of improving customer satisfaction, increasing sales, diminishing training time, reducing turnover, and increasing employee retention is why our customers keep coming back.
We are excited about our newest milestone in employee training for financial institutions. We now support a wide range of employee development needs on-line including communication, learning and skill building, electronic performance support, and performance measurement.
Our “one-stop” on-line learning center increases productivity by providing employees with an efficient way to learn the skills and knowledge needed for new job requirements in a convenient and cost effective manner.
Training content is available for tellers, new account representatives, consumer lenders and managers in retail banks and credit unions. Training topics include, but are not limited to: New Employee Orientation, Customer Service, Sales, Product Knowledge, Job Knowledge, and Compliance.